Training ‘Successful negotiating in a professional context’ at TRUMPF

Negotiating is part of everyday life as well as work life, sometimes on a small scale or over major subjects. While some do already have the right tools for negotiating successfully, for others, it’s a struggle. Software Campus participants learn how to navigate safely through such situations and get the best for themselves and their negotiating partner in the methodological skills training course ‘Successful negotiating in a professional context’, which is offered by TRUMPF. The training took place at the Ditzingen headquarters on 10 and 11 October 2024.

 

Preparation is essential

The basis is laid by various typologies of negotiating characters, such as the classic ‘alpha dog’ and ‘everybody’s fool’ or, based on the Riemann-Thomann model, people who are more proximity- or distance-orientated. An assessment of your counterpart can help you prepare and select the right negotiation strategy.

When working with case studies, real-life situations experienced by the participants, such as the distribution of tasks in a team, claiming services, negotiating professional development or price negotiations, formed the starting point. Based on the cases, the successful preparation of a negotiation was analyzed in group work. Having some background information about the other party, and the identification of common ground, help to consider all perspectives. In this way, not only negotiation results can be outlined in advance, but also the room for manoeuvre can be recognized. Prior consideration of the importance of achieving a specific goal and the future relationship with the negotiating partner are also part of the preparation.

 

Negotiating with each other instead of against each other

The Harvard concept pursues an approach that seeks to achieve a win-win situation for all negotiating partners. At its core, it pursues the goal of achieving more for both sides, instead of competitive negotiation or simply finding compromises. However, strategies for dealing safely with unfair negotiating partners and successfully defending oneself against attacks are also considered. Real-life case studies were again used to practice this in roles.

The ‘WAVE model’ was explained and practiced for dealing with provocations and disruptions. The implantation of ‘Move Talk’ – the use of gestures and the body in the room – as well as the effect of pauses and one’s own tone of voice were also illustrated. In addition to theoretical knowledge, the participants also take away many practical phrases that can be used in deadlocked or aggressive situations.

In addition to this negotiation training, TRUMPF also offers the ‘Change Management’ and ‘Design Thinking’ seminars for Software Campus participants.

 

Picture: The participants on a tour of the new TRUMPF training centre.

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